About us

ABOUT US

Our Mission & Purpose

Our core purpose reflects our role as a provider of service promoting good health and social inclusion. ‘We empower our service users to shape their own lives and the services they receive in all care settings, whether it be supported living, domiciliary care or residential care. We are committed to providing each service user with a support plan that promotes his or hers ongoing development in a stimulating environment, in which each individual is supported in progressing along their bespoke care pathway towards greater independence.

Who We Are

Mitchell's Care Homes Limited offers supported living to individuals with Mental Health needs, allowing them an opportunity to achieve within a service of their choice. 
We are committed to empowering individuals with learning
disabilities by enabling them to develop daily living skills and
relationships, as well as by increasing their confidence through transition to different levels of service we offer towards increased independence through individual tailored packages of care and support, service users can build the skills required 
VIEW OUR DOM CARE SERVICES

Quality

We actively promote positive care pathways so that each person can pursue a package of care and support that is right for them, be that residential, supported living or home support.

Safety 

Our Service Users' safety is our top priority alongside giving them the support they need with thorough risk-assessments taken, staff trained in various first aid situations and more.

Highly Trained Staff

Our staff are highly trained in first aid and social care courses. You’ll find the support you need to make sure that things runs smoothly. We’re here to help you with any questions.

Meet the Team!

Lindsey Goodson

Assistant Director & CQC Registered Manger

Kiran Peerajee

Compliance Manager

Ravin Reetoo

Assistant Director & CQC Registered Manager

Laura Dunlop

Registered Manager (Residential Services)

Vivienne Griffin

Compliance Manager

Nicola Maniar

HR Manager

CQC Rating


The Care Quality Commission (CQC) are the regulatory body that inspects our services in areas of SAFE, EFFECTIVE, CARING, RESPONSIVE & WELL-LED. Below are a list of our Services with their latest CQC inspection rating.

Service Name Latest Rating
Head Office Inadequate
Nutbush Cottage Inadequate
Rainscombe House Inadequate
Rainscombe Bungalow Inadequate

Modern Slavery

Modern Slavery is a crime that results in an abhorrent abuse of human rights. The Modern Slavery Act 2015, referred to as the Act, created offences of slavery, servitude and financial or compulsory labour.

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Safeguarding Children in an Adult Setting

This organisation is aware of its obligations under the Health and Social Care Act 2008 (Regulated Activities) 2010 to protect and safeguard children who, whilst not patients, sometimes accompany patients, their representatives or families, and are present during the delivery of the service. We apply the Think Family principles and promote the whole family approach when working in a family situation.

Note: at no time do staff act in loco parentis as defined under the Children Act 1989.

In England, a child is defined as anyone who has not yet reached their 18th birthday (Children Act 1989). Child protection guidance points out that even if a child has reached 16 years of age and is:


·      living independently

·      in further education

·      a member of the armed forces

·      in hospital; or

·      in custody in the secure estate

They are still legally children and should be given the same protection and entitlements as any other child. https://learning.nspcc.org.uk/child-protection-system/children-the-law  

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Adult Safeguarding

With the introduction of the Care Act, 2014 changes came into place which updated adult safeguarding in England. This adult safeguarding guidance replaced ‘No Secrets’ in its entirety. Safeguarding duties apply to an adult who:

•       Needs care and support (whether or not the local authority (LA) is meeting any of those needs),

•       Is experiencing, or at risk of abuse or neglect,

•       As a result of those care and support needs, is unable to protect themselves from either the risk of or the experience of abuse or neglect.

The above duties have a legal effect on organisations other than the LA e.g. the NHS or police.


Our organisation adheres to Regulation 13 Safeguarding service users from abuse and improper treatment (Health and Social Care Act 2008 (Regulated Activities) Regulations 2014) by implementing processes and procedures to prevent service users from being abused by staff or other people they may have contact with when using the Service, including their visitors. This includes safeguarding service users from suffering any form of abuse or improper treatment while receiving care and treatment (improper treatment includes discrimination or unlawful restraint, which includes inappropriate deprivation of liberty under the terms of the Mental Capacity Act 2005).

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