The Care Quality Commission (CQC) are the regulatory body that inspects our services in areas of SAFE, EFFECTIVE, CARING, RESPONSIVE & WELL-LED. Below are a list of our Services with their latest CQC inspection rating.
Service Name | Latest Rating |
---|---|
Head Office | Inadequate |
Nutbush Cottage | Inadequate |
Rainscombe House | Inadequate |
Rainscombe Bungalow | Inadequate |
Modern Slavery
Modern Slavery is a crime that results in an abhorrent abuse of human rights. The Modern Slavery Act 2015, referred to as the Act, created offences of slavery, servitude and financial or compulsory labour.
Safeguarding Children in an Adult Setting
This organisation is aware of its obligations under the Health and Social Care Act 2008 (Regulated Activities) 2010 to protect and safeguard children who, whilst not patients, sometimes accompany patients, their representatives or families, and are present during the delivery of the service. We apply the Think Family principles and promote the whole family approach when working in a family situation.
Note: at no time do staff act in loco parentis as defined under the Children Act 1989.
· living independently
· in further education
· a member of the armed forces
· in hospital; or
· in custody in the secure estate
They are still legally children and should be given the same protection and entitlements as any other child. https://learning.nspcc.org.uk/child-protection-system/children-the-law
Adult Safeguarding
With the introduction of the Care Act, 2014 changes came into place which updated adult safeguarding in England. This adult safeguarding guidance replaced ‘No Secrets’ in its entirety. Safeguarding duties apply to an adult who:
• Needs care and support (whether or not the local authority (LA) is meeting any of those needs),
• Is experiencing, or at risk of abuse or neglect,
• As a result of those care and support needs, is unable to protect themselves from either the risk of or the experience of abuse or neglect.
The above duties have a legal effect on organisations other than the LA e.g. the NHS or police.
Our organisation adheres to Regulation 13 Safeguarding service users from abuse and improper treatment (Health and Social Care Act 2008 (Regulated Activities) Regulations 2014) by implementing processes and procedures to prevent service users from being abused by staff or other people they may have contact with when using the Service, including their visitors. This includes safeguarding service users from suffering any form of abuse or improper treatment while receiving care and treatment (improper treatment includes discrimination or unlawful restraint, which includes inappropriate deprivation of liberty under the terms of the Mental Capacity Act 2005).
Registered Managers- Miss Lindsey Patricia Goodson & Mr Ravin Reetoo
Nominated Individual- Miss Natasha Mitchell
Mitchell's Care Homes Limited,
Company's Registered Office Address: 1 Park Road, Hampton Wick, Surrey, KT1 4AS