Our Referral Process

Domiciliary Care Services is providing the tailored support you need in your own home. This can range from giving a helping hand doing laundry to aiding with cooking meals and help with personal care. Our Highly trained staff can even help take you out and about in the local community for shopping, activities, appointments and many more.

The importance of the assessment process cannot be overstated within the care and support system. Person-centred throughout, the process must support the person to have choice and control, and involve them at all levels, from discussions to decision-making.

Different types of assessment models will be undertaken but must always be appropriate and proportionate to the situation. Assessment may be face-to-face; a supported self-assessment, using the same tools as face-to-face; an online or telephone assessment; a joint assessment, where relevant agencies work together to avoid multiple assessments; or a combined assessment, where an adult and a carer are completed together. 

However good the assessment process is, we recognise that it is still possible to miss what is important to the individual. This may be because people sometimes say what they think you want them to say or they do not like to presume or do not realise the opportunities available

Please feel free to discuss further with our friendly team at Mitchell's on:

Email: director@mitchellcarehomes.com

Telephone: 01342 833904

Mobile: 0792 9330093