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Next of Kin Forum November 2024
On the 22nd of November 2024, we held a group forum for our service users next of kin to provide them with an update on Mitchell's Care Homes and a chance for them to voice their feedback to us in person.
The Forum was led by Natasha Mitchell (Director) and Lindsey Goodson (Registered Manager) who provided an update on our recent Tribunal that took place as well as an update on the new structure and plans going forward. We were pleased that many were able to attend in person as well as some attending via teams and have some refreshments alongside our talk. Many helpful discussions took place and any concerns that families had were addressed. We are hoping we can hold more of these forums in the future and continue to maintain strong bonds with our service users families.
"Thank you so much for today, your passion and professionalism is to be applauded and your company will move to do great things... Please be assured you have our support and thank you again for the efforts of you and your team" - Feedback from Attendee
"I just wanted to thank you for answering questions earlier. You both handled the situation professionally and held the meeting together well" - Feedback from Attendee
February 2023 Newsletter February was an eventful month for our Service Users! Our service users decorated their homes for valentines day as well as preparing lots of food and presents for each other. Our service user also took part in pancake day! Have a look below at the memories that were captured.
The 1st of February is also know as Dignity Action Day! Dignity Action Day gives everyone the opportunity to uphold people's rights to dignity and provide a memorable day for people receiving care. This day aims to ensure that service users are treated with respect, as individuals and are given a choice, control and purpose in their daily lives. At Mitchell's, Dignity is something we are deeply passionate about. We ensure our service users are treated with the utmost respect as individuals and ensure that they have choice and control of their lives. Celebrating Dignity Action Day will provide many benefits such as: Raising awareness of how significant dignity is in the care sector It gives a meaningful day for our staff and service users to make memories. Helps show that every person/role has a vital role in upholding dignity in care Provides an amazing opportunity for the community to get to know each other more and uphold community values. The Main theme of this years dignity day is Red! This means wearing any red clothing, perhaps bake red themed cakes. Take a look below of our decorations and some of our service users celebrating Dignity Day 2024!
December 2023 Newsletter Over the holiday period, our Service users took part in several activities, a Christmas jumper competition was held! Our top 3 service users got special mention on the newsletter that went out to show off their amazing christmas jumpers! Our Staff also took part in the holiday spirit, by wearing their christmas jumpers too! Our staff also decorated our homes, take a look below!